How to strengthen adherence to the schedule and limit absenteeism?

Adherence to the schedule is a strategic issue for workforce planners, HR, and planning managers. Poor employee adherence to schedules can compromise the quality of service and increase absenteeism rates.

How can we optimize this adherence and mitigate the associated negative effects?

In this article, we offer 6 concrete levers for action.

Main obstacles to effective schedule management

Lack of flexible schedules : rigid schedules make it difficult to reconcile the needs of the company and the preferences of the employees. A more flexible distribution of teams would help to better organize work and to respect everyone's needs. It would also increase employee satisfaction.
Unexpected absenteeism : when it occurs unexpectedly, absenteeism generates an overload of work for the agents present. This imbalance can affect productivity, increase stress levels, and negatively impact the quality of customer service. The implementation of a tool for managing professionals in place facilitates the management of unforeseen events.
Poor communication of schedules : when schedules, or their updates, are not disseminated in a clear and reactive manner, the risks of errors, delays and dissatisfaction within teams increase significantly. An effective work framework is based on transparency and adapted tools to disseminate information in real time.
Resistance to change : integrating new tools or methods to improve stakeholder management may encounter resistance. These resistances often have their origin in a lack of information or training.
Lack of visibility on performance : in the absence of appropriate tools, analysing the differences between theoretical and real calendars becomes complex and time-consuming. Better visibility on these indicators is essential to optimize the implementation of work and maximize team productivity.
Adopting modern solutions schedule management can make it possible to meet these challenges while promoting a balance between work and planning. This contributes to better forecasting of unexpected events, clear communication and more effective management of stakeholders.

By reducing the impact of absenteeism at work, businesses can improve productivity. They should also emphasize flexibility. This contributes to improving the well-being of the actors involved.

6 solutions to improve adherence and reduce absenteeism

In a constantly changing business environment, effective workforce management is essential to ensure employee productivity and satisfaction. The supervision of working groups, often perceived as a major challenge, can be simplified and optimized thanks to adapted tools and strategies.

Here are several levers of action to strengthen adherence to schedules, limit absenteeism and promote team engagement.

1. Adopt a schedule management tool

A tool for Workforce Management improves how you plan and manage your resources. By integrating individual constraints, the solution promotes the commitment of employees and their involvement in the organization of working time. It offers greater transparency and greater flexibility, having a direct impact on the organization of teams.

Result : effective forecasting that reduces frustrations and contributes to a more harmonious workplace.

2. Optimizing flow forecasting with AI

Flow forecasting is a key aspect in optimizing schedules and managing staff. With tools from forecasting utilizing Theartificial intelligence, you can forecast incoming flows. This includes emails, calls, and visits. It is possible to adjust the number of people needed according to needs.

By using historical data and trends, artificial intelligence helps to better coordinate working time. This makes it possible to significantly reduce the risks of overload or understaffing, while guaranteeing an equitable distribution of hours between employees.

3. Simplify the communication of schedules

Clear and transparent communication of the distribution of schedules is essential to maintain a high level of employee engagement.

This approach ensures that agents always know where and when they need to work, reducing transmission errors and misunderstandings.

Rigorous planning allows teams to focus fully on their missions, without being held back by organizational dysfunctions.

4. Analyzing variances for continuous improvement

Analyzing the differences between planned planning and reality is an essential step in the process of optimizing schedules. With adapted software, you benefit from detailed visibility on performance. This data makes it possible to identify areas for improvement and to adjust your strategies.

By taking this information into account, you can refine your personnel supervision processes and increase adherence to the schedule.

5. Integrate absence management proactively

Unplanned absences are one of the major challenges in workforce monitoring. WFM tools facilitate this by adapting schedules in real time and by quickly informing the teams concerned.

This responsiveness helps to reduce disruptions and maintain a smooth team dynamic, even in the event of the unexpected. By taking absences into account proactively, you ensure continuity in operations.

6. Encourage employee engagement through better planning

Employee involvement is directly correlated to overall performance and the efficiency of scheduling. When team members feel involved in managing their time, they stick to schedules better. They are also more committed to their tasks.

Using planning software helps create a transparent and flexible environment. These elements are essential for a modern and motivating work environment. This approach not only reinforces employee engagement, but also contributes to reducing absenteeism and improving overall productivity.

Ultimately, improving adherence and reducing absenteeism at work rely on proactive and structured human resources management. Thus, you will be in a position to change the structure of schedules within your organization and to optimize the organization of teams.

These changes bring efficiency gains. They also help create a good work environment.

Why choose m-work for your schedules?

By centralizing all management processes, m-work offers a modern and efficient solution, perfectly adapted to the challenges of contemporary structures. With an intuitive interface and advanced functionalities, m-work facilitates the optimization of schedules and guarantees fluid and centralized management of human resources.

Here's why you should adopt it:

Increase in the rate of compliance with the schedule, thanks to more fluid and structured communication between teams. By integrating the needs of field profiles and managers, m-work promotes improved productivity global.
Reduction in absenteeism through reliable forecasts and strategic resource forecasting. With a Workforce monitoring in real time, you can anticipate problems and avoid disruptions due to unexpected absences, thus improving workforce performance and compliance with the schedule.
Significant time savings for managers, by providing ready-to-use analyses. m-work allows for better resource allocation, simplifying processes and freeing up time to focus on strategic initiatives. It also contributes to a Optimization of schedules, facilitating the organization of clusters of activities.

In addition to these benefits, m-work helps to improve presence collaborators. This is done through features that increase engagement. Managers also benefit from complete visibility on schedules and assignments, making it easier to make decisions.

Whether you want to improve your processes or help your talents, m-work is a complete solution. It manages your schedules proactively and effectively.

Adopt m-work and discover how better planning can improve the coordination of your resources. It can also increase the performance of your business over the long term.

Plan with m-work today

Don't let poor adherence to the schedule hold back your business's performance.