The workforce management tool that makes businesses successful

m-work is the workforce management tool most suited to new organizations: integrated with your everyday tools, powered by AI, and integrating work flexibility. All in a simple and intuitive platform.

Workforce management tool

Planning designed to adapt to your complexity

m-work integrates all your settings and data to allow you to optimize team planning

Typical schedules or weeks templates

Optimizing the distribution of activities

Effective distribution between your internal teams and external service providers

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Weekly call center schedule
Optimisation de staffing en fonction de flux

Clear data to manage your workforce

Finally, have a clear vision of your business to optimize your organization

Monitoring of your flows (telephone, emails, appointments...) in real time

Artificial intelligence algorithm to predict activity and optimize staffing

Integration of events and business specificities

Real-time model training

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Advanced business integrations

Integrate your HRIS tools and business tools in a few clicks, thus reducing double data entry and increasing data reliability.

HRIS integrations to automatically retrieve the availability of employees

Synchronizing with calendars

Integrations with business flow management tools (telephony, ticketing)

OpenAPI in order to interface m-work with your own tools according to your needs

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Integrations outils métiers
Gérez l'équité avec m-work pour votre centre d'appels

Equity Management

Ensure an equitable distribution of tasks between teams to maintain organizational harmony.

Equity rules that can be customized according to the preferences and difficulties identified

Micro and macro reports to understand the distribution of tasks between collaborators

Readability for all agents in order to reassure on equity issues

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“Today for our teams, the question is how to assign each person's missions to deal with our customer flows. In m-work, the manager can organize himself by having at his disposal a flow prediction (telephone for example). m-work is perfectly adapted to this more complex request by integrating our flows, and by giving indications of the target organization according to rules of fairness, and taking into account the skills of each. I thought it was impossible and I thank m-work and the whole team.”

Nicolas Bontemps

Human Resources Director

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No double entries thanks to integrations

With more than 30 integrations with your daily tools, m-work simplifies daily life and guarantees data reliability

FAQs

Does the schedule take into account time differences?

Yes, schedules are automatically established according to each user's local time, with no risk of error.

Can the application plan technician routes?

Yes, m-work adapts to maintenance services and technical support, taking into account travel and field constraints.

What is m-work for business management?

m-work is a SaaS solution for managing and planning activities that automates the creation of team schedules taking into account activity flows and operational needs.

With m-work, teams optimize the distribution of your resources for a more efficient and balanced organization.

Can the application be used in multiple languages?

Yes, each user can choose their working language (interface and notifications), facilitating international deployment.

Is it possible to plan teams spread across multiple sites?

Yes, m-work Planner manages multiple locations and ensures the consistency of schedules across the company.

Is there a connection with m-work Flex?

Yes, m-work Planner can be combined with m-work Flex to manage both teams and spaces (offices, teleworking, premises).

Can I test m-work before I sign up?

Absolutely! We offer a flexible trial period tailored to meet your organization’s needs, allowing you to fully explore m-work’s features. This hands-on approach ensures you can assess the platform’s impact on your team's daily operations and overall efficiency.

During the trial, you’ll have access to all the functionalities —from remote work planning to HRIS integration and beyond. To ensure a seamless experience, our team provides personalized support every step of the way. You’ll receive guidance on setting up the system, importing your data, and maximizing the value of the tool.

Contact us today to begin your trial and discover how m-work can transform your approach to remote workforce management.

Is it possible to interface m-work with third party applications?

Yes, we offer seamless integration with various third-party applications to enhance the efficiency of your HR and operational processes. By integrating m-work with your existing HRIS software, such as payroll or time management systems, we ensure that remote days data is automatically synced to avoid duplication and align all tools with a single source of truth.

Additionally, m-work connects with collaboration tools you already use, like Microsoft Teams, Google Workspace, and other popular platforms. This compatibility not only streamlines your workflows but also centralizes information for easier access and management. Whether it’s updating time-off schedules or managing remote workdays, the software helps you plan smarter.

If you’re interested in exploring specific integrations, our team is happy to guide you. Contact us for a personalized consultation to maximize the potential of remote workforce management in your organization.

Does m-work adapt to last-minute changes in the schedule?

Yes. m-work is designed to adapt in real time to unexpected events or changes in business flow.

You can easily adjust schedules as needed, with instant visibility on impacts for increased responsiveness, enabled by integrations with your existing systems.

Is the application suitable for telemarketing and call centers?

Yes, m-work is used on a daily basis in customer relationship centers, to manage variable flows and large teams.