m-work is the workforce management tool most suited to new organizations: integrated with your everyday tools, powered by AI, and integrating work flexibility. All in a simple and intuitive platform.
m-work integrates all your settings and data to allow you to optimize team planning
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Typical schedules or weeks templates
Optimizing the distribution of activities
Effective distribution between your internal teams and external service providers
Finally, have a clear vision of your business to optimize your organization
Monitoring of your flows (telephone, emails, appointments...) in real time
Artificial intelligence algorithm to predict activity and optimize staffing
Integration of events and business specificities
Real-time model training
Integrate your HRIS tools and business tools in a few clicks, thus reducing double data entry and increasing data reliability.
HRIS integrations to automatically retrieve the availability of employees
Synchronizing with calendars
Integrations with business flow management tools (telephony, ticketing)
OpenAPI in order to interface m-work with your own tools according to your needs
Ensure an equitable distribution of tasks between teams to maintain organizational harmony.
Equity rules that can be customized according to the preferences and difficulties identified
Micro and macro reports to understand the distribution of tasks between collaborators
Readability for all agents in order to reassure on equity issues
“Today for our teams, the question is how to assign each person's missions to deal with our customer flows. In m-work, the manager can organize himself by having at his disposal a flow prediction (telephone for example). m-work is perfectly adapted to this more complex request by integrating our flows, and by giving indications of the target organization according to rules of fairness, and taking into account the skills of each. I thought it was impossible and I thank m-work and the whole team.”
Nicolas Bontemps
Human Resources Director
Read all testimonials
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With more than 30 integrations with your daily tools, m-work simplifies daily life and guarantees data reliability
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m-work can be deployed in a few days for your teams. Deployment time depends on the size and complexity of your organization. Our team supports you every step of the way to ensure a successful adoption and a quick return on investment.
By automating schedules and balancing workload, m-work improves team productivity and equity. By making the schedule transparent and predictable, employees feel more autonomous and valued, which reinforces collaboration and efficiency.
Yes, m-work is used on a daily basis in customer relationship centers, to manage variable flows and large teams.
m-work is a SaaS solution for managing and planning activities that automates the creation of team schedules taking into account activity flows and operational needs.
With m-work, teams optimize the distribution of your resources for a more efficient and balanced organization.
Yes, m-work Planner manages multiple locations and ensures the consistency of schedules across the company.
Our solution simplifies and automates the planning process.
m-work analyzes workflows, operational constraints, and team preferences to create optimized schedules, reducing repetitive administrative tasks and manual errors.
From a few hours to a few days depending on your scope and your integrations (HR, business tools). The implementation is fast and without technical complexity.
Yes, available for managers and teams: consultation of schedules, exchanges, validations while on the move for more responsiveness.
Yes, m-work adapts to maintenance services and technical support, taking into account travel and field constraints.
Yes, each user can choose their working language (interface and notifications), facilitating international deployment.
Turn flexibility into performance with the simplest tool to plan your team's organization.
Automate my schedules
