Automated planning for sales teams

m-work optimizes schedule generation to help your sales teams reach their goals. Save time and increase revenue.

Suggestions d'optimisation de staffing intelligentes.

Perfect coverage at every moment

m-work uses artificial intelligence to generate schedules in a few minutes, respecting all your constraints

Smart constrained planning proposal

Respect for priorities, objectives and competencies

Management of bearings and particularities

Alerts in case of an uncovered peak or overcrowding

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Weekly call center schedule
Optimisation de staffing en fonction de flux

Link scheduling and forecasting in real time

m-work algorithms accurately predict your activity. Stop relying only on historical flows

Automatic collection of historical and real-time flow data by line

Self-learning algorithm to predict activity and optimize staffing

Integration of events and business specificities

Real-time model training

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Adapt your schedules to your real needs

With our artificial intelligence, anticipate your needs and adjust your staffing accordingly

Import of external indicators (flow of visitors, calls, turnover...)

Management of your needs by time slot, position, skill

Coverage visualization and variance alerts

Smart optimization suggestions taking into account everyone's preferences

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Integrations outils métiers
Gérez l'équité avec m-work pour votre centre d'appels

Deployment within 24 hours

The m-work teams support you throughout the deployment of the tool, to guarantee the adoption and satisfaction of all

Assistance in setting up

Autonomy in the management of your environment

Internal communication supports

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“Today for our teams, the question is how to assign each person's missions to deal with our customer flows. In m-work, the manager can organize himself by having at his disposal a flow prediction (telephone for example). m-work is perfectly adapted to this more complex request by integrating our flows, and by giving indications of the target organization according to rules of fairness, and taking into account the skills of each. I thought it was impossible and I thank m-work and the whole team.”

Nicolas Bontemps

Human Resources Director

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No double entries thanks to integrations

With more than 30 integrations with your daily tools, m-work simplifies daily life and guarantees data reliability

FAQs

How long does it take to get started?

From a few hours to a few days depending on your scope and your integrations (HR, business tools). The implementation is fast and without technical complexity.

How long does it take to set up m-work in a banking or insurance organization?

m-work can be deployed in a few days for your teams. Deployment time depends on the size and complexity of your organization. Our team supports you every step of the way to ensure a successful adoption and a quick return on investment.

Is it possible to plan teams spread across multiple sites?

Yes, m-work Planner manages multiple locations and ensures the consistency of schedules across the company.

Is it possible to interface m-work with third party applications?

Yes, we offer seamless integration with various third-party applications to enhance the efficiency of your HR and operational processes. By integrating m-work with your existing HRIS software, such as payroll or time management systems, we ensure that remote days data is automatically synced to avoid duplication and align all tools with a single source of truth.

Additionally, m-work connects with collaboration tools you already use, like Microsoft Teams, Google Workspace, and other popular platforms. This compatibility not only streamlines your workflows but also centralizes information for easier access and management. Whether it’s updating time-off schedules or managing remote workdays, the software helps you plan smarter.

If you’re interested in exploring specific integrations, our team is happy to guide you. Contact us for a personalized consultation to maximize the potential of remote workforce management in your organization.

Is the application suitable for telemarketing and call centers?

Yes, m-work is used on a daily basis in customer relationship centers, to manage variable flows and large teams.

Does the schedule take into account time differences?

Yes, schedules are automatically established according to each user's local time, with no risk of error.

Can I test m-work before I sign up?

Absolutely! We offer a flexible trial period tailored to meet your organization’s needs, allowing you to fully explore m-work’s features. This hands-on approach ensures you can assess the platform’s impact on your team's daily operations and overall efficiency.

During the trial, you’ll have access to all the functionalities —from remote work planning to HRIS integration and beyond. To ensure a seamless experience, our team provides personalized support every step of the way. You’ll receive guidance on setting up the system, importing your data, and maximizing the value of the tool.

Contact us today to begin your trial and discover how m-work can transform your approach to remote workforce management.

What is m-work for business management?

m-work is a SaaS solution for managing and planning activities that automates the creation of team schedules taking into account activity flows and operational needs.

With m-work, teams optimize the distribution of your resources for a more efficient and balanced organization.

Can the application plan technician routes?

Yes, m-work adapts to maintenance services and technical support, taking into account travel and field constraints.

Does m-work adapt to last-minute changes in the schedule?

Yes. m-work is designed to adapt in real time to unexpected events or changes in business flow.

You can easily adjust schedules as needed, with instant visibility on impacts for increased responsiveness, enabled by integrations with your existing systems.